Server back online / Rollback

Created on 10.06.2020 17:28:27 by NST

Alright guys, time for some news regarding the current server situation. The recent outage was caused by a severe database crash during the backup process.

Zoltan has worked very hard and finally managed to clean up the mess that caused the crash. So the good news is: The servers are up and running again!

However, since the crash occured during the backup process, we had to face quite some corrupted data. We thus had to perform a complete, consistent and clean rollback to the latest functional backup. This backup reflects the state of June 7, 09:30 a.m. (CEST). As a consequence, everything that happened within the timeframe between the latest backup and the server outage is gone forever.

We are very sorry that we could not give better news on this topic except that the servers are running again.

However, since we can neither track nor account for lost items, player progress or any other unpleasant results from the data loss, we ask you to refrain from requesting any items, skillpoints, money, etc. that you think has fallen victim to the outage.

In any case, we thank you for your continous encouragement and the trust you put in us. And last but not least, thank you for your understanding!

Your Neocron Support Team